Effective date: October 9, 2025
1) Overview
This Privacy Policy explains how Cafe Malika (“we”, “our”, “us”) collects,
uses, shares, and protects your information when you visit our website, make a booking,
contact us, or use our services.
2) Information We Collect
- Information you provide: name, contact details, account/login details, booking information (date, time, room), special requests, and messages you send us.
- Payment information: processed by our payment providers; we do not store full card details on our servers.
- Automatically collected: IP address, device/browser details, cookies, and usage data for security, performance, and analytics.
- From service partners: payment processors, email/SMS/WhatsApp providers, analytics, and fraud-prevention tools (where applicable).
3) How We Use Your Information
- To create/manage bookings, process payments, and provide customer support.
- To send service messages (confirmations, updates, reminders) and respond to inquiries.
- To maintain safety, prevent fraud/misuse, and enforce our Terms & Conditions.
- To improve our website, products, and guest experience through analytics.
- With your consent, to send promotions or marketing (you can opt out anytime).
4) Legal Bases (where required)
We rely on one or more of the following: performance of a contract (your booking),
legitimate interests (service improvement, security), your consent (marketing), and
legal obligations (tax/audit, fraud prevention).
5) Sharing of Information
- Service providers: secure hosting, payment processing, communications, analytics, and IT support under confidentiality agreements.
- Business transfers: if we undergo a merger, acquisition, or asset sale.
- Legal compliance: to comply with law or protect rights, property, and safety.
6) Cookies & Similar Technologies
We use cookies to operate the site, remember preferences, measure performance, and
improve services. You can control cookies in your browser settings; disabling some
cookies may affect certain features.
7) Data Retention
We keep personal data only as long as needed for the purposes above and to meet legal,
accounting, or reporting requirements. When no longer required, we securely delete or
anonymize it.
8) Security
We implement reasonable technical and organizational measures to protect your
information. However, no method of transmission or storage is 100% secure—please use
strong passwords and keep your account details confidential.
9) Your Choices & Rights
- Update or correct your details by contacting us or via your account (where available).
- Opt out of marketing at any time via the unsubscribe link or by contacting us.
- Depending on your location, you may have rights to access, delete, or restrict processing of your data. We will respond as required by applicable law.
10) International Transfers
Your data may be processed in countries other than your own. Where required, we use
appropriate safeguards to protect your information.
11) Children’s Privacy
Our online services are not directed to children under 13. If you believe a child has
provided us personal data without consent, contact us and we will delete it.
12) Changes to This Policy
We may update this Privacy Policy from time to time. The “Effective date” above shows
the latest version. Material changes will be highlighted on this page.
13) Contact
Email: info@cafemalika.com |
Phone: +960 967-3999 | Address: Lot 10348, Hirundhu Magu, Male, Maldives
This policy is provided for general information and does not constitute legal advice.
